Heathrow, Middx, EN, United Kingdom
6
Pet Types
3
Airports
13
Services
IPATA Since
Airpets is a UK-based pet transportation company established in 1966, operating from their Heathrow Animal Lounge facility. With nearly 60 years of experience, they specialize in both importing pets to the UK and exporting to over 100 global destinations, handling dogs, cats, birds, exotics, and livestock through their partnership with major airlines.
LHRPrimary
London/Heathrow England
LGW
London/Gatwick England
MAN
Manchester, England
Airpets offers 13 in-house services: Boarding, Accepts Major Credit Cards, Grooming, Custom / Modified Kennels, Standard Size Airline Kennels, and 8 more. They also provide door-to-door pet transport.
Airpets is an IPATA member since 1997, in business for 60 years, rated 4.6/5 on Google (420 reviews), certified in BOAS Pet Shipper. To verify any pet shipper, check their IPATA membership at ipata.org, look for a physical business address, and read independent reviews.
Yes. Airpets has serves 3 airports (LGW, LHR, MAN).
Airpets transports Dogs & Cats, Exotics, Livestock (small), Other, Birds, and Fish. This includes exotic animals requiring CITES permits.
Yes, Airpets offers door-to-door pet transport — from home pickup through flight coordination to final delivery.
Airpets is based in Heathrow, Middx, EN, United Kingdom. They have 2 office locations across the region.
Airpets is IPATA member, BOAS Pet Shipper.
Airpets serves 3 airports: LGW, LHR, MAN. Primary: LHR.
Office Locations
Heathrow, Middx, EN, United Kingdom
Heathrow, Middx, EN, United Kingdom
420 reviews
My cats have arrived safely in the UK (from South Africa - a long flight!) and were very well looked after. They've settled in super well. Thank you so much to the whole team, including Amber who kept me looped in every step of the way. Very grateful for your warmth, care, and great communication!
I’d give them 6 stars if I could! Honestly such a fantastic experience from start to finish. Our consultant Ailise was incredibly helpful, answering all our questions quickly and in depth, and helped us through the process from start to finish. Travelling 2 small bunnies from London to New York was understandably a nervous experience for us, but Ailise guided us through it all flawlessly and kept us informed throughout our pets’ travels with regular updates and photos. Highly recommend and very grateful for all their help!
Airpets have been wonderful. We had never shipped a dog out to Cyprus before and Airpets talked us through every step of the way, from the vaccinations required, to the veterinary checks and all the detail in between. Airpets, especially Ailise, filled us with confidence. Her communication and understanding was excellent and she was always very quick to respond to any queries that we had. Ailise was also great at dealing with the agent in North Cyprus on our behalf. The travel crate was excellent, solid and safe, and our dog arrived in very good shape, clean and watered after a 24 hour journey transiting overnight through Istanbul. The photographs taken of our dog's arrival at Airpets Heathrow, and during her stay with them, were very reassuring for us. We could not have wished for a better service and are most grateful for the professionalism and care of all the staff involved. We highly recommend Airpets to anyone shipping a pet, they have been brilliant from beginning to end. A big thank you to all the staff.
I highly recommend Airpets. My contact was with Sophie, and from the beginning I was always very well assisted. Sophie kept me updated throughout the entire process of my dog Lola, from start to finish. It was a very smooth process. My lovely and sweet Lola was in great hands. I recommend them 100%. Sophie, you are an exceptional attendant. You truly deliver what you promise to your clients, and that is essential. 😊
Sophie and the team assisted me and my Pomeranian in travelling to Australia. I cannot express how incredible they are and how smoothly they handled the process. They assisted me at every point throughout the process and gave me ample amounts of support. I had updates whenever I was anxious and my Pomeranian loved the team and arrived to Australia so happy and healthy. Thank you Sophie and Airpets!