Pavel Chagay5 months ago
I would like to thank BVH and the relocation team for their service provided in relocation of 2 dogs to Australia, which is perhaps one of the most difficult countries to relocate your pets to. Jayne was very helpful during the whole process. She carefully planned the process and delivered as promised 100%
Neil Thomson6 months ago
I recently relocated my 10-year-old golden retriever, Gold, from UAE to the UK and the team at British Veterinary Hospital handled the entire process with incredible care and professionalism. From start to finish, they made what could have been a stressful experience completely smooth and reassuring.
Jayne, Stacey and their team were not only efficient and well-organized, but also genuinely compassionate, treating Gold as if he were their own. Every detail was taken care of, and I was kept informed throughout. It gave me great peace of mind knowing Gold was in such capable and caring hands.
I cannot thank the team enough for making Gold’s journey safe and comfortable. I would highly recommend British Veterinary Hospital’s relocation services to anyone looking to move their pets with confidence.
Eleanor European tour4 months ago
I would like to sincerely thank Dr. Andre, an extraordinary doctor, who saved the life of my parrot, a bird I’m deeply attached to.
With impeccable skill, true dedication, and remarkable sensitivity toward animals.
Throughout the entire process, he was attentive, caring, and reassuring, explaining everything clearly and always offering support and calm when it was most needed.
Today, my parrot is healthy again, lively, affectionate, and full of energy, and it’s all thanks to him.
Thank you from the bottom of my heart, Dr. Andre, for your professionalism, compassion, and genuine love for your work.
See you after 6 months!
Regards from happy Kuku ..
(13 years old African grey female) 😍
Husam Shaker6 months ago
The idea of relocating my dog initially felt like a nightmare, especially since the United States imposes very strict requirements on dogs arriving from the United Arab Emirates. However, with the relocation team at the British Vet Hospital, the entire process became incredibly smooth and stress-free. The team was highly professional and extremely knowledgeable. They took care of everything—from corresponding with the U.S. quarantine officials at Washington Airport, to arranging the proper IATA-approved travel crate, and completing all the necessary paperwork and official requirements for the relocation. I felt completely reassured knowing I had a dedicated team supporting me every step of the way. On the day of travel, their representative even met me at the airport to handle all formalities and ensure my dog and I boarded the plane without any issues.
Normally, the law requires dogs to remain in quarantine for up to 36 hours. But thanks to the relocation team, the entire process at Washington Airport took less than three hours before I was reunited with my beloved dog.
I would especially like to thank Ms. Stacey, who guided me from the very beginning. She made the relocation process so much easier by answering all my questions, clearly explaining every step and requirement, and handling all communications with the U.S. quarantine team. She provided every document they needed, addressed all their inquiries, and supported me through every stage—from the very first step of preparation until the joyful moment I received my dog.
Thanks to her and the entire team, I had complete peace of mind. Today, my dog is happily enjoying the wonderful weather with me here in the United States 😍
Nicole Morgan5 months ago
We had a wonderful experience taking our dog Chiara to Saudi Arabia. Stacey and her team took care of every aspect, communicated quickly with us and did their best to accommodate our requests. Everything was done with the utmost care for our fluff ball. They were extremely professional and caring up to the last moment when they dropped us and Chiara at the airport and helped us check her in. Emirates was excellent in taking care of Chiara as promised by Stacey. We truly recommend the services of British Veterinary Hospital for travelling with your pets. Total peace of mind.