Nora Aj4 months ago
I would like to start off by giving many thanks to Catherine, who helped arrange the export of my four cats to Riyadh, Saudi Arabia. I recently relocated and, of course, needed to take my four beautiful kitties with me. I was super anxious about the whole procedure, especially because they are all indoor cats and had never flown before. The furthest they had ever travelled was to the vet, so I was worried about the long journey.
Catherine assured me that the trip would be as quick and smooth as possible, with a direct flight — which was indeed the case. The following day, my cats arrived safely at my home in Riyadh and were able to settle in within a week.
I would definitely recommend choosing Fly Pets, and if you’re lucky, you may even get Catherine to assist you!
Kylie Greena month ago
I recently used fly pets to transport my dog to Australia. I couldn’t get over how seamless the process was when I started working with Catherine at fly pets and their pet transport services. Catherine reassured me of how safe the trip would be for My dog, kept in close contact by responding quickly to all my questions (and there were many). Her guidance was clear on all necessary vet checks required for her export, and she sent me good updates of how my dog was being cared for after she was collected, and then starting her journey to Australia with ten days Quarantine. When I picked up my dog on the other side she was happy to see me and In great shape. She has transitioned well into Aussie life and I’m so happy we made it. Thanks again Catherine and Fly pets for getting her there!
Ajayan Kaippilly9 months ago
We recently used FlyPets to help transport our beloved Cooper from London to India, and I genuinely couldn’t have asked for a better experience.
Right from the start, the entire process was smooth, straightforward, and completely hassle-free. A huge shoutout to Catherine, who guided us through every step with patience and clarity. Her detailed instructions and constant support made the whole journey feel a lot less daunting.
FlyPets arranged for Cooper to be collected directly from our home, and he was then boarded at their facilities for all the necessary pre-flight procedures. I was a little nervous about how he would cope, but those concerns quickly faded. Cooper was clearly comfortable and well looked after — we received daily updates and photos from Catherine (another big shoutout here!), and it was obvious he was having a great time. Seeing him so happy and relaxed gave us immense peace of mind.
From the moment Cooper was picked up in London to the time we received him safe and sound in India, the entire process was seamless and stress-free. The level of care, professionalism, and genuine love for animals that FlyPets showed throughout was truly heartwarming.
I wholeheartedly recommend FlyPets to anyone looking to relocate their pet with confidence and care. Thank you for making this journey so easy — and for taking such good care of our little one along the way !
Jade Cutajar7 months ago
We used FlyPets to transport our dog from the UK to Australia, and the experience exceeded all expectations. Our dog originally came from Indonesia, which meant we had to start her vaccination journey again, but Catherine provided invaluable advice to ensure the export process went smoothly from the start.
Catherine was absolutely fantastic throughout - always responded incredibly quickly to any questions, demonstrated exceptional knowledge of the process, and made what could have been a stressful experience completely worry-free. The pricing was significantly more competitive than other companies we contacted, which was a pleasant surprise given the quality of service.
They also arranged for a partner company to handle the Melbourne to Sydney domestic flight at a very reasonable price, making the entire journey seamless.
The real testament to their care is that our dog has been here for three days now, and from day one, you wouldn't even know she'd been through quarantine. She's back to her usual happy self and settling into her new Australian life beautifully.
If you're looking for pet transport services, look no further than FlyPets. Professional, knowledgeable, responsive, and genuinely caring - everything you want when entrusting someone with your pup.
Juliette Amie Shone2 years ago
We used Flypets to transport our two fur babies from London, UK to Boston, USA. It was one of the hardest decisions we had to make as we hated the idea of flying dogs in the cargo. But unfortunately, private jet was not an option! We were incredibly nervous whilst the dogs were in the Flypets kennel and then on the day of the flight but Catherine has a very calming nature. We had a lot of faith that she’d take care of our babies. After many sleepless nights over this whole ordeal we got our ‘special delivery’ and they were not bothered by the journey at all. They arrived very hungry (to be expected) and exhausted but so happy to see us and they were in perfect condition. Thanks for the updates and answering all of our questions, no matter how silly some of them were! For anyone worried about doing it - it’s worth it and they will be fine! Now ready to make many memories in Boston with our beautiful dogs.