Java Wilsona month ago
I honestly cannot recommend this pet transport agency highly enough. They looked after my dog Goose through a complex international relocation, and the care, professionalism, and communication were exceptional from start to finish.
A special mention to Shaaron, who was absolutely incredible. She was calm, organised, and genuinely compassionate — exactly what you need when trusting someone with your dog. Every question I had was answered promptly, no detail was brushed off, and I always felt like Goose’s wellbeing was the top priority, not just another booking.
The entire process felt seamless despite how stressful pet travel can be, and knowing Goose was in such capable, caring hands made all the difference. I would trust this team again in a heartbeat and recommend them to anyone wanting their pet transported safely and with real love and attention.
Thank you for taking such amazing care of my gir
Debbie Murphy2 months ago
I would highly recommend Paws en Route. Sue was amazing to deal with and I couldn’t be happier. She was very helpful with information of everything we needed to get our girl safely home. The driver Paul, who picked up our girl and brought her to the airport was fantastic as well. He kept us updated until she was put safely on her plane.
A 10 out of 10 service and I will certainly use them again. Thank you Sue and Paul.
Stephanie Caramete8 months ago
Would give 100 stars if I could! Relocated my pup from Canada to Romania. I knew this would be way too much work to handle on my own. I called multiple pet relocation services but the moment o spoke to Mona, I knew she knew her stuff. So knowledgeable, patient, available, and truly an advocate for me and my dog when it came to vet appointments and the appointment with the CFIA. She even helped me navigate a heat embargo with one airline and switched me to another. There was an extra fee to switch airlines but it was well worth it to get my girl here safely and quickly. The driver, Paul, who got my dog was excellent, called me and texted me the whole way through. And finally, Michael, who received my dog in Europe was fantastic. So so good with her and kept me at ease. This is a terrific service and saved me months of headache. Highly recommend paws en route and their fabulous team!!!!
Sweta Gurung3 months ago
Highly recommend Paws en route!
Paws en route handled the relocation of my puppy from Toronto to Thunder Bay, and they were absolutely amazing. They took such great care of my puppy throughout the entire journey, which gave me so much peace of mind.
The best part was their constant communication — they regularly updated me via text and also shared photos, showing how my pup was doing and what she was up to along the way. Seeing those updates truly meant a lot and showed how much they genuinely care about the animals they transport.
I couldn’t be happier with their service and professionalism. I would highly recommend Paws en route to anyone looking for safe, reliable, and loving pet relocation services, and I would definitely use their service again in the future.
Thank you so much.
Mark Robertson4 months ago
This company is beyond Fantastic! Our family was moving on very short notice from one corner of the country to the other. We assumed that Gruber (our family pet) flying with us was a forgone conclusion, it was not. An airline our tickets were with for a portion of the trip would not ship Gruber due to his breed.
A friend of ours mentioned Paws en Route to us. On extremely short notice (24 hours) Paws en Route lined up flights for Gruber, places for Gruber to board at multiple cities, drivers to do airport pick up and drops off of Gruber. On top of all of this had to deal with a 24 hour weather delay on the last leg seamlessly.
I did not know this company existed two weeks ago. I do not know what we would have done without them.