Portugal Pet Relocation (A Division of Invictus Relocation)

Excellent service! Our cat was collected by Ricardo who showed a genuine care for her. We were updated with videos to put our minds at rest, which was a really thoughtful touch. She was delivered to us the next day in good health. Communication was great throughout the whole process. Bottom line is we throughly highly recommend portugal Pet Relocation and thank them for all their help with relocating our cat! Thank you so much!

We moved from the US to Portugal and cannot speak more highly of the services here. Every person we interacted with was knowledgeable, kind, and helped ease our stress of flying our pup internationally. They sent updates on our dog during travel and made customs and paperwork so easy, as well as answering all of our questions and communicating clearly and consistently. Highly, highly recommend this professional and wonderful company!

I’ve had the opportunity to use this pet relocation service multiple times, both from Lisbon to Berlin and back from Berlin to Lisbon, and every single time, the experience has been outstanding. Ricardo and his team have consistently demonstrated a high level of professionalism — they are always super transparent, extremely reliable, and readily available whenever needed. What really stands out is how much they genuinely care about the pets they’re transporting. I recently had an unexpected urgency and couldn’t personally transport my dog within Portugal, from Torres Vedras to Sintra. I reached out to Ricardo on a Tuesday, and by Wednesday at 10 AM, he was already there to pick up my dog. The entire process was smooth and reassuring. Ricardo kept me updated with real-time status updates, shared plenty of photos of my dog along the way, and made sure I always knew my dog was safe and comfortable. His love for animals really shows — it’s clear he not only takes this job seriously, but also truly cares for the animals he transports. I highly recommend this service to anyone needing to relocate their pets, whether nationally or internationally. Trustworthy, kind, and professional — Ricardo and his team offer true peace of mind.

From start to finish, we were utterly satisfied with the service provided by this pet relocation company. Every step of the way, our needs were seen to with care and professionalism. A special thank you to Ricardo Oliveira, who was absolutely incredible throughout the entire process. His customer service was outstanding — he went above and beyond to resolve even the smallest issues, and his reassuring manner truly helped ease my anxiety about relocating our cat from Lisbon to Dubai. It was not an easy process, but without Ricardo’s help, it could have been a nightmare. Thank you for your patience, dedication, and truly exceptional service. Highly recommended!