Ely, EN, United Kingdom
5
Pet Types
2
Airports
7
Services
IPATA Since
Silver Birch Pet Jets is a UK-based pet relocation company operating from Ely, Cambridgeshire that combines boarding services with international pet transport capabilities. As an IPATA-registered shipper, they handle ground and air transportation for dogs, cats, birds, exotic pets, and fish. The company is managed by Dean, who brings seven years of hands-on experience in pet care and maintains a personal approach to animal welfare during relocation.
LHRPrimary
London/Heathrow England
LGW
London/Gatwick England
Silver Birch Pet Jets offers 7 in-house services: Boarding, Accepts Major Credit Cards, Standard Size Airline Kennels, Long Distance Road Transport, Local Pick-Up and Delivery, and 2 more.
Silver Birch Pet Jets is an IPATA member since 2015, rated 3.9/5 on Google (27 reviews). To verify any pet shipper, check their IPATA membership at ipata.org, look for a physical business address, and read independent reviews.
Yes. Silver Birch Pet Jets has serves 2 airports (LGW, LHR).
Silver Birch Pet Jets transports Birds, Dogs & Cats, Fish, Other, and Exotics. This includes exotic animals requiring CITES permits.
Silver Birch Pet Jets is based in Ely, EN, United Kingdom.
Silver Birch Pet Jets serves 2 airports: LGW, LHR. Primary: LHR.
Phone
+44 135 386-3297
After Hours
+44 795 863-8497
dean@silverbirchpetjets.com
Website
silverbirchpetjets.com
Location
Ely, EN, United Kingdom
27 reviews
We used Silver Birch a year ago for our pet transport. Before you read, know that there are so many different approved pet transport services that are cheaper and will be more helpful. Do more research before you PCS. We used Silver Birch last year for our PCS and all they really did was provide some guidance on the move but we really did most of the work. We worked directly with the transport company and the vets. Silver Birch didn’t really do anything except meet the customs agent to provide the paperwork (that was already on our dogs’ crates) upon arrival and bring our dogs to us. In the weeks before our trip, we did all the leg work for the vets, the shipping company, and customs prep. When we arrived in London, the Silver Birch agent gave very little info on the progress and not even one picture or video of our dogs. They didn’t let them out to pee or poo and our dogs were stressed out big time by the time the Silver Birch rep met us after going through customs. When we got to his van, he didn’t want them out of their crate even to relieve themselves or walk a bit. He just wanted to start the drive and complained about how he had an early pickup the next morning. (Driving like a maniac on the country roads so he could get home sooner) Complete huge waste of money. They took our hundreds of dollars and we did all the work. If you want a cheaper option that will actually make this process easy and comfortable for both you and your dog, go with some other company.
Highly recommend Silver Birch!!! They will take the guess-work out of moving overseas with your furry friends. Loved our experience working with them and will use them again!!
Absolute best experience I could have possibly hoped for, and then some! Silver Birch truly was the highlight of our move to the UK. My husband and I had 2 cats who we brought with us for our PCS here, and we will absolutely be using them again when we PCS home again. They were extremely responsive (thank you Holly!) throughout the entire process, even messaging us with updates of our cats' progress through customs upon arrival. It's expensive to move with pets no matter what you do, but this was worth every penny -- I'm an extremely organized and thorough person, but I truly don't think I could have done this on my own without their help. A huge HUGE thank you to Holly and the whole team for helping ease our anxiety throughout the process and for helping us get our furbabies to our new home safe and sound!
Silverbirch is the most recommended pet shipping coming for coming to or from the UK. It made me feel good to know that so many people had good experiences with their service. They did not disappoint. They were very receptive to my emails and answered any questions I had right away. Their service was thorough and my pets got to me safe and sound.
HIGHLY recommend Silver Birch to anyone transporting their pets overseas. Dean and Holly answered every question and concern we had and helped us each step of the way. We arrived in the US with our dogs looking happy and had zero hiccups throughout the whole journey. They really care about the pets in their care. Thank you again Dean and Holly!!